- My darling little boy <3
- Bret Hart!!!
- My frds who stuck by me thru thick n thin
- My wonderful family
- D no. '2'
- Burberry Candy Pink/Blue Label
- Radley
- Strawberries/cranberries & bitter chocolate
- Forming pictures n stories wif clouds
- Sunset
- Ice cold beer/Merlot
- Strawberry Margarita!
♥ w|sH|nG uPoN a sHoOt|nG sTaR
- For my loved 1s to be well n healthy
- To someday be Mrs L..n :)
- See Bret Hart!!!
- A cute little doggie of our own!
- Taiwan trippie!!
- Redang trippie
- Europe trippie
- Spend Xmas in Calagry
- A room filled wif tatty bears
- Love isn't finding a perfect person. It's seeing an imperfect person perfectly -
I m a simple ger, living in d beautiful, dreamy world my dearest little boy has created 4 us. He has simplified my world of complications.
"Sm1 who holds me at my weakest, sees me at my ugliest, and a heart that still loves me at my worst."
I wan 2 b remembered as d ger who alwys mks u exasperated but canot stop laughing, finds her irritating yet enduring, d ger who brings a smile 2 ur face even wen she canot find her own.
Blessed wif wonderful frds, families n d sweetest love. To all dose who haf left footprints in my life, if dey haf've been blown away by d wind, I'd prob haf 4gtten abt u, n u'd prob nt b reading dis. But for dose who haf left a mark in my heart, I'll hold u dear in me forever. Tks 4 makg such a big diff in my life (:
~ 我的最大幸褔是发现了我爱你 ~ Current state of mind:
"If only smiles r reflections of wat d heart feels, love will b real. If only love is untainted without deceit, fairytales will come true. If only u believe, dere'll alwys b me & u."
♥ My Yester-years
November 2005[::] December 2005[::] January 2006[::] February 2006[::] March 2006[::] April 2006[::] May 2006[::] June 2006[::] July 2006[::] August 2006[::] September 2006[::] October 2006[::] November 2006[::] December 2006[::] January 2007[::] February 2007[::] March 2007[::] April 2007[::] May 2007[::] June 2007[::] July 2007[::] August 2007[::] September 2007[::] October 2007[::] November 2007[::] December 2007[::] January 2008[::] February 2008[::] March 2008[::] April 2008[::] May 2008[::] June 2008[::] July 2008[::] August 2008[::] December 2008[::]
Wednesday, April 23, 2008
I was so damn pissed off wif Singtel tt I wrote in to ST Forum 2 days ago..
I am appalled at the extremely poor service with Singtel repeatedly over the past 2 months and am seriously contemplating changing service providers after this utterly exasperating experience.
To cut a very long story short, 5 officers from Singtel call centre had given me wrong information, resulting in my bills showing outstanding amounts which they had assured me time and time again that I am not liable for. I sent emails to Singtel asking what exactly is going on, there were no replys. I asked for a manager to call me back the next day, the officer who was suppose to arrange for that called me back a week later, after I called again, to say that she never did promise to get a manager to call me back.
After a whole month, nothing was done, only that same officer insisting that the previous officers never told me what I am very sure they did, which was to inform me of the incorrect amount for payment. I refused to speak to her anymore and asked for a manager to call me back and this time, I made very sure she got my correct message. A duty manager called me back 3 days later, on a Sunday, and again, assured me that she has spoken to the new account holder and the transfer will be done and that I will not be charged any late fee for that.
Even though I was still very unhappy as this has taken up a lot of my time and energy with all the calls and having to repeat my story at least 5 times, I decided to let the matter rest since this duty manager had already promised that everything is settled.
2 weeks later, I received a reminder letter for the o/s amount which the duty manager had promised me was transferred. I called up the call centre again, for the 6th or 7th time, spoke to a male officer this time, who had very professionally taken over the case and said he'll check and call me back in 2 days time, even though he could've easily told me that he'll get the duty manager to call me back. Despite my extreme frustrations, I was rather impressed. Unfortunately, today is the 4th day and I still have not receive any calls from Singtel.
To-date, it has been 2 mths since I did the transfer and I'm still seeing this o/s under my name. Apparently it seems that no one in Singtel is interested to resolve this matter. I used to be quite confident with Singtel's service but after this terrible experience, I am no longer convinced that Singtel is a good service provider.
Ms Francine Chen
Dis was alrd a v.simplified version of d at least 3-pg long email I sent to Singtel 3 weeks ago, which I did not receive any reply to! N u noe wat I saw on d forum 2dae?
April 23, 2008
Resolve bill issue please
MY SINGTEL bills for the past two months showed outstanding amounts which I was not responsible for. I called the SingTel call centre and was assured by the officers there that I was not liable for the charges.
When this was not rectified, I sent messages by e-mail and made calls to the call centre staff at least five times and each time, I was told that a senior officer would call me back to attend to my predicament. But no one did.
A duty manager finally called to assure me that the matter would be resolved. However, I have just received a reminder letter to pay the outstanding amounts. It's time SingTel settle this problem once and for all.
Francine Chen (Ms)
Tt was it. My gdness!!!! Does dis look nitg like wat I wrote?? AT ALL?? Does dis note sound like d writer had been (n is still being) traumatized by d stupid Singtel for 2 mths?!?! NO IT DOES NOT!! *ROARS!!!* Sighs, but ya, I shd b glad tt dey at least put it on d forum rite? Hope Singtel reali gifs me a good explanation n end dis stupid tg once n for all. FYI, if u r interested - it's d 5th day after d "professional" male officer is supp 2 call me back but still, not a peep frm him. Amazing rite? =/
N to add on 2 my frustrations, today work was crazy. If I'm bz cos of d tgs I haf 2 do, fine, I cant say nitg. But all dese r not even my job!! Some stupid ppl r too lazy to do so etg v.simply, "ask Francine to do dis..ask Francine to do tt..." KNS! Ownself sit dere n surf net loh!!!!
: francinesy@gmail.com
Wednesday, April 23, 2008
1:47 PM